Return Request Info
Exchange and Return Policy
- Defective merchandise will be replaced at no charge up to 30 days of invoice date.
- Returns for reason other than defective are subject to D & J Sports Inc. approval and will require a 20% restocking fee.
- No return will be accepted without prior authorization by D & J Sports Inc.
- Any package returned without written authorization or past 30 days from receiving a return authorization number will be refused.
- All customized merchandise may not be returned for any reason unless defective.
- D&J Sports Inc. reserves the right to refuse any and all items that have been improperly cared for or abused.
- No returns or exchanges will be accepted past 30 days of the invoice date.
- Return requests are accepted online only.
- No Returns/Exchanges on Technical Racing Suits. Including but not limited to the following suits: Speedo LZR Racer X, Speedo LZR Elite, Speedo LZR Elite 2, Speedo LZR Pro, Arena Carbon Pro, Arena Carbon Flex, Arena Powerskin R-Evo, Arena ST, TYR TracerLight, TYR Tracer B-Series, TYR Avictor, TYR AP12, Nike NG-1, Nike Flex LT, Dofin Platinum 2, Dolfin Titanium, Aquasphere MP Xpresso, all Blue Seventy suits. All sales final on these items.
- No Returns/Exchanges for any items in the Pool Equipment category.
How to return eligible items:
- Please return item(s) to the D&J Sports store address on your invoice.
- Please indicate on the invoice whether you are requesting to return or exchange the item(s).
- For exchanges, please indicate what item(s) you are requesting in exchange for the returned item(s).
- For refunds, please allow 3-5 business days for a credit to be processed through your financial institution.
Please email us at [email protected] or call 1-800-460-7946 with any questions.