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Return Request Info

Exchange and Return Policy

  • Defective merchandise will be replaced at no charge up to 30 days of invoice date.
  • Returns for reason other than defective are subject to D & J Sports Inc. approval and will require a 20% restocking fee.
  • No return will be accepted without prior authorization by D & J Sports Inc.
  • Any package returned without written authorization or past 30 days from receiving a return authorization number will be refused.
  • All customized merchandise may not be returned for any reason unless defective.
  • D&J Sports Inc. reserves the right to refuse any and all items that have been improperly cared for or abused.
  • No returns or exchanges will be accepted past 30 days of the invoice date.
  • Return requests are accepted online only.
  • No Returns/Exchanges on Technical Racing Suits. Including but not limited to the following suits: Speedo LZR Racer X, Speedo LZR Elite, Speedo LZR Elite 2, Speedo LZR Pro, Arena Carbon Pro, Arena Carbon Flex, Arena Powerskin R-Evo, Arena ST, TYR TracerLight, TYR Tracer B-Series, TYR Avictor, TYR AP12, Nike NG-1, Nike Flex LT, Dofin Platinum 2, Dolfin Titanium, Aquasphere MP Xpresso, all Blue Seventy suits. All sales final on these items.
  • No Returns/Exchanges for any items in the Pool Equipment category.
  • Write the RMA number on the outside of the package. Please send your package including the RMA confirmation and a copy of your invoice via a prepaid, traceable and insured method to help ensure a safe documented delivery. Make certain that your name, address, and phone number are included. Return mailing expense is not refundable.

To create a product return/exchange request:

  • Log in to your account.
  • Click on My Returns